Retail is one of the most operationally complex small-business sectors: even a single boutique handles dozens of daily transactions, hundreds of SKUs, seasonal campaigns, customer cards, cash-up, tax reports and supplier orders. Add multiple branches and the equation grows exponentially — which store is out of which SKU, which branch is underperforming, which customer shops where? Traditional ERPs and POS systems can answer these questions, but only after 6 menus, 4 screens and 2 reports. Omnirago answers in a single WhatsApp sentence: "How many red t-shirts left at the Trabzon branch?", "Today's total revenue?", "Send a 15% coupon to VIPs". Simge pulls the data or performs the action — inside the store, in front of the customer, the job is done in 30 seconds.
The real problems every store owner faces
A POS generates revenue, but it doesn't manage the store. Omnirago fills that gap.
Multiple stores, multiple blind spots
You have 3 branches with 3 different cash systems. For a consolidated report you wait for each store's Excel in the evening and merge them. No real-time visibility.
Shrinkage goes unnoticed
After a count, 12 units are missing — when, on whose shift, why? Manual tracking is impossible.
Loyalty card system is missing or broken
Customer phone numbers stay on the receipt; nobody uses the loyalty card. Returning customers go unrewarded.
Campaign management is scattered and weak
Discount posters get printed, nobody sees them; SMS campaigns are expensive; WhatsApp would work — but to whom, how, when?
The fix: one WhatsApp chat, entire store operation
With Omnirago, every operational detail of your store is one WhatsApp away. From a single boutique to a chain — each branch its own location, its own stock and revenue, but one owner view. Ask "Which branch sold most today?" and get the answer without calling three managers.
Snap a barcode photo in Telegram or WhatsApp — Simge recognises the product, shows stock, registers a sale, reflects it at the register. On stock-count day a cashier scans products in order, Simge compares real vs. system stock and writes the differences to a shrinkage report.
Customer segmentation is automatic: a customer with 3 visits in 6 months becomes "Regular", monthly spend above 1,500 TL makes them "VIP", 90+ days inactive triggers "Win-back". Each group can have its own campaign — write "Send a 15% coupon to VIPs" and Simge sends personalised WhatsApp messages.
For seasonal sales, Black Friday or Valentine's campaigns, Simge generates coupon codes, sets validity, and reports who redeemed. Codes are verified at the register via QR.
Features tailored to retail stores
Not generic commerce software — designed around the real flow of boutiques, markets and store chains.
Barcode scanning via WhatsApp photo
Photograph the barcode, Simge recognises it — stock query, price change, sale entry, fast action.
Inventory count and shrinkage tracking
Periodic counts detect real-vs-system stock differences. Loss analysis by shift, cashier, product.
Automatic customer groups
VIP, Regular, New, Win-back — frequency- and spend-based segments form themselves. No manual tagging.
Discount coupons and campaign codes
Generate coupons with one message, set validity, report redemptions. In-store QR verification.
Multi-store management
Each branch has its own stock, revenue, staff — but one owner interface. Branch comparison reports built in.
Price and label updates
Season change, campaign, tax adjustment — update the price from WhatsApp, all branches reflect instantly.
Daily/weekly/monthly sales reports
Top categories, most profitable SKUs, average basket, conversion — clean, action-oriented reports.
Automatic reorder suggestions
Based on sales velocity + current stock, Simge says "Time to reorder 50 more of X". Drafts the supplier message.
Try writing this to Simge for your store
Queue at the register, count in the stockroom, review at home — fast in every situation.
›How many of X are left?
›Today's total revenue, broken down by branch
›Send 15% coupon to VIP customers — valid 7 days
›Top 10 selling products this week?
›Transfer 20 red t-shirts from Kadıköy to Beşiktaş
›Send "we missed you" message to customers inactive 3+ months
›This month's shrinkage report
›New barcode 8690000123456, add 50 to stock, price 89 TL
Simge replies in seconds — no buttons, no menus, just plain language.
Frequently asked questions from retail store owners
Does it work with my existing POS?▾
I have multiple branches — do price changes apply to all?▾
Does barcode scanning really work from a WhatsApp photo?▾
Can I bulk-upload customer phone numbers?▾
Can I get per-cashier sales and loss reports?▾
Do WhatsApp campaign messages need Meta approval?▾
How does inter-branch stock transfer work?▾
Start a 14-day free trial for your store
Single boutique or full chain — write to Simge on WhatsApp and see your store with new eyes.